Privacy Policy
Your privacy matters to us
Last updated: March 2025
Introduction
At Ultraprofileid, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our working capital analysis services and visit our website at ultraprofileid.com.
This policy complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and applies to all personal information we collect about you. By using our services, you consent to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information to provide and improve our working capital analysis services. The information we collect falls into several categories:
Personal Information
Name, email address, phone number, business address, and other contact details you provide when requesting our services or contacting us.
Business Information
Company name, ABN, industry type, business structure, financial statements, and working capital data necessary for analysis.
Financial Data
Revenue figures, cash flow information, accounts receivable and payable data, inventory levels, and other financial metrics.
Technical Information
IP address, browser type, device information, and website usage data collected through cookies and analytics tools.
How We Use Your Information
We use the information we collect for specific business purposes related to our working capital analysis services:
- Conducting comprehensive working capital analysis for your business
- Preparing detailed financial reports and recommendations
- Communicating with you about our services and analysis results
- Processing payments and maintaining accurate billing records
- Improving our analytical methods and service delivery
- Complying with legal and regulatory requirements in Australia
- Protecting against fraud and maintaining service security
We never use your personal or business information for purposes beyond what's necessary to provide our working capital analysis services, unless you've given us specific consent to do so.
Information Sharing and Disclosure
We maintain strict confidentiality regarding your business information. However, there are limited circumstances where we may share your information:
-
Service Providers: We may engage trusted third-party contractors to
assist with specific aspects of our analysis
- Cloud storage providers for secure data hosting
- Accounting software providers for financial data processing
- Professional consultants bound by confidentiality agreements
- Legal Requirements: When required by Australian law, court orders, or regulatory authorities
- Business Protection: To protect our rights, property, or safety, or that of our clients or others
- With Consent: When you've provided explicit consent for specific sharing purposes
Your Rights Under Australian Privacy Law
Under the Australian Privacy Principles, you have several important rights regarding your personal information:
Access Rights
Request access to the personal information we hold about you, including details about how it's being used.
Correction Rights
Request correction of any inaccurate or outdated personal information we have on file.
Deletion Rights
Request deletion of your personal information, subject to legal and business requirements.
Complaint Rights
Lodge a complaint with us or the Office of the Australian Information Commissioner about privacy matters.
To exercise these rights, contact us using the details provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorised access, alteration, disclosure, or destruction:
- Industry-standard encryption for data transmission and storage
- Secure servers with regular security updates and monitoring
- Access controls limiting who can view your information
- Regular security audits and vulnerability assessments
- Staff training on privacy and data protection requirements
- Secure disposal of information when no longer needed
While we take every reasonable precaution, no internet-based service can guarantee complete security. We encourage you to use strong passwords and keep your account information confidential.
Data Retention Periods
We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law:
Information Type | Retention Period | Reason for Retention |
---|---|---|
Financial analysis data | 7 years | Australian tax and business records requirements |
Contact information | 3 years after last contact | Ongoing service relationship management |
Website usage data | 2 years | Service improvement and analytics |
Marketing communications | Until unsubscribed | Ongoing marketing consent |
Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our site is used. We use several types of cookies:
- Essential Cookies: Necessary for website functionality and cannot be disabled
- Analytics Cookies: Help us understand website traffic and user behaviour
- Functional Cookies: Remember your preferences and improve site performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.
International Data Transfers
Your information is primarily stored and processed within Australia. In limited circumstances, we may transfer data overseas to trusted service providers who assist with our operations. When this occurs:
- We ensure appropriate safeguards are in place to protect your information
- Recipients are bound by privacy agreements equivalent to Australian standards
- Transfers only occur to countries with adequate privacy protection
- We maintain oversight of how your information is handled overseas
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Notify you by email if we have your contact information
- Post the updated policy on our website with a new effective date
- Provide a summary of key changes where appropriate
- Give you time to review changes before they take effect
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, need to exercise your privacy rights, or want to make a complaint about how we handle your information, please contact us:
432 Townsend St, Albury NSW 2640, Australia
Phone: +61400690976
Email: info@ultraprofileid.com
We aim to respond to all privacy-related inquiries within 30 days. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner.